This Privacy Policy sets out how we, Your Immigration Solutions Ltd collect, store and use information about you when you use or interact with our website, https://yisolutions.co.uk (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 08/12/2023.
The data controller in respect of our website is Your Immigration Solutions Ltd (company registration number: 14903804) of Square Works, 17-19 Berkeley Square, Clifton, Bristol. BS8 1HB. You can contact the data controller by writing to Your Immigration Solutions Ltd at Square Works, 17-19 Berkeley Square, Clifton, Bristol. BS8 1HB or sending an email to contact@yisolutions.co.uk
If you have any questions about this Privacy Policy, please contact the data controller.
How we collect or obtain information about you:
- when you provide it to (e.g. by contacting us, filling up forms, requesting one of our service brochure and/or ebook and by signing up to your e-newsletter),
- from your use of our website, using cookies and similar technologies, and
- occasionally from third parties.
Information we collect: name, contact details, payment information e.g. your credit or debit card details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable), VAT number (if applicable).
How we use your information: for administrative and business purposes (particularly to contact you and process your purchase you place on our website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.
Disclosure of your information to third parties: only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you, where required by law or to enforce our legal rights.
Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event): No
How long we retain your information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business)
Retention periods
Server log information: we retain information on our server logs for 1 month.
Order information: when you place an order for goods and services, we retain that information for six years following the end of the financial year in which you placed your order, in accordance with our legal obligation to keep records for tax purposes.
Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 6 years, after which point we will delete your information.
How we secure your information: using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary.
Use of cookies and similar technologies: We use cookies and similar information-gathering technologies such as web beacons on our website including essential, functional, analytical and targeting cookies.
Use of automated decision making and profiling: we use automated decision making and/or profiling for the use of web analytics, cookies, web beacons or server logs analysis tools (profiling) or use targeting cookies to display advertisements to your people who visit our website on other websites around the internet (e.g. using the Google AdSense network) (automated decision making).
Your rights in relation to your information
- to access your information and to receive information about its use
- to have your information corrected and/or completed
- to have your information deleted
- to restrict the use of your information
- to receive your information in a portable format
- to object to the use of your information
- to withdraw your consent to the use of your information
- not to have significant decisions made about you based solely on automated processing of your information, including profiling
- to complain to a supervisory authority
Sensitive personal information: we do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us.